Help Center

JobHackAI provides AI preparation tools and voice mock interviews for your target role. Use the free tools to organize your experience, then practice explaining it.

Choose Sign up free and register with email/password or Google. A payment card is not required for the first lifetime voice interview.

Use ATS scoring, resume feedback and rewriting, cover letters, interview questions, typed mock interviews, and LinkedIn optimization. Usage limits and cooldowns still apply. Every account also includes one lifetime voice interview with a feedback preview.

One voice interview and a feedback preview showing a strength and an improvement area. Full reports, transcripts, and further voice sessions require a paid voice plan. The free interview does not automatically become a paid subscription.

Open Pricing. Choose $17/week, $34/month, or a $39 one-time pack of five sessions valid for 90 days. Review the offer in checkout before purchasing.

No. The first lifetime voice interview does not require a card and does not automatically start a paid subscription. You pay only when you choose and complete a paid checkout.

No. It is one lifetime session. Buying or cancelling a plan does not reset it.

The Weekly Pass is $17 at purchase and renews weekly. Monthly is $34 at purchase and renews monthly. Both renew automatically until cancelled. The $39 pack is a one-time purchase and does not renew. Checkout shows any applicable taxes and the total.

Open Account Settings and choose Billing Management to open the Stripe customer portal. Cancel there to stop the next renewal. Your subscription access continues through the current paid billing period, subject to session limits.

Free preparation tools remain available. Unused pack credits can provide voice access after subscription access ends if they have not expired. Cancelling does not restart the free interview allowance. Check Account Settings for your current status and expiry dates.

Refunds are generally not provided except where required by law or granted at our discretion. For a billing problem, email support@jobhackai.io. See the Terms.

Open Account Settings, then Billing Management. Update your payment method in the Stripe customer portal.

Check whether your card details are current or contact your bank. You can update your payment method through Billing Management.

Check Account Settings and the Stripe portal for your existing subscription, amount, and renewal date. The voice beta prices are the new offers; this Help page does not change your existing billing agreement.

Full voice reports and transcripts, and voice sessions after the lifetime free session, require an eligible paid voice plan. Preparation tools and typed mock interviews are free with an account, subject to their usage limits.

• Free: one lifetime voice interview with a feedback preview.
• Weekly Pass ($17/week) and Monthly ($34/month): up to 60 voice sessions per UTC calendar month while your subscription provides access.
• Interview Pack ($39 one time): five voice sessions valid for 90 days from purchase. No automatic renewal.

At 00:00 UTC on the first day of each calendar month. A weekly or monthly billing renewal does not reset this allowance. Sessions started during the month count, including sessions ended early. Reconnecting to the same session does not consume another slot.

No. Voice subscriptions have the 60-session calendar-month cap. Packs have five sessions and a 90-day expiry. Preparation tools can also have usage limits and cooldowns; follow the message shown by the tool when you reach one.

Choose an eligible voice offer on Pricing, complete checkout, and return to your account. If a paid entitlement is missing, contact support with your purchase reference.

PDF, DOCX (Word), and TXT. Maximum file size: 2 MB.

• File too large (over 2 MB): Compress or use a smaller file
• Scanned/image PDF: Upload a text-based PDF or Word document
• Corrupted file: Try re-saving or exporting again
• Unsupported format: Convert to PDF or DOCX

• Text-based PDF: Selectable text (works best)
• Scanned PDF: Image of text (may not work well)

Open in Word/Google Docs and save as DOCX, or use OCR software to create a text-based PDF.

• Extraction failed: File may be corrupted or image-based
• Try: Re-saving as a new PDF/DOCX, checking file size, ensuring text is selectable

Scanned PDFs take longer. Text-based PDFs and DOCX files process faster (usually under 30 seconds).

Yes. Each upload creates a new analysis. Feedback has a 90-day retention period. A resume you reuse or update can remain available longer. See our Privacy Policy for details.

An unused resume is removed after 90 days. Reusing it, updating it or requesting new feedback restarts that inactivity period. You can delete supported records sooner from History.

Analyzes your LinkedIn profile section-by-section and provides scores, feedback, and optimized rewrites for headlines, summary, experience, and skills.

• Target role (required)
• Headline (required)
• Summary/About (required)
• Experience section (required)
• Skills section (required)
• Recommendations (optional)

LinkedIn Optimizer is a preparation tool available with a free account. A paid voice subscription is not required.

Scores are based on ATS optimization, keyword density, and recruiter visibility. Higher scores generally mean better optimization.

Yes. Copy and paste the optimized text into your LinkedIn profile.

You can return to the tool with updated content. Usage limits and cooldowns may apply; the tool shows a message if you need to wait.

It analyzes the sections you provide. It doesn't access your LinkedIn account directly—you paste your content.

Recommendations are optional. You'll still get scores and feedback for other sections.

AI-generated question sets tailored to your target role, industry, and seniority level. Includes technical and behavioral questions.

Interview Questions is available with a free account. You do not need a paid voice subscription to generate question sets.

A full generated set contains 10 questions. Saved sets let you revisit questions you have already prepared.

Question generation has a daily allowance and a cooldown between requests. If you reach a limit, follow the reset or retry message shown by the tool.

Typed mock interviews let you write responses to questions and review AI feedback. Voice mock interviews are a separate feature for spoken practice.

Typed mock interviews are free with an account. Voice includes one lifetime free session with a feedback preview; further sessions and full reports require an eligible paid voice plan.

Typed practice has its own usage limits shown by the tool. Voice subscriptions allow up to 60 sessions per UTC calendar month while active. A voice pack provides five sessions valid for 90 days. The first free voice interview is a lifetime allowance, not a recurring allowance.

Scored on:

• Relevance (30 pts)
• Structure & Delivery (25 pts)
• Clarity (20 pts)
• Depth & Insight (15 pts)
• Grammar & Pace (10 pts)

Yes. Generate new question sets or reuse previous ones from your history.

• Interview Questions: Question sets only
• Mock Interviews: Full practice session with AI scoring and feedback

• Account info (email, name)
• Resume uploads and analysis results
• Tool usage history, including voice transcripts, feedback and supplied role/job context
• Campaign and analytics identifiers when you accept analytics
• Billing info (processed by Stripe)

• Tool content normally has a 90-day retention period. Pinned LinkedIn results and recently reused resumes have exceptions.
• Expired voice report content is removed. A limited history entry may remain without the transcript, feedback or supplied role/job context.
• Account, billing and security records follow separate rules. See our Privacy Policy.

We don't sell personal information. Optional analytics uses service providers to measure site use and marketing performance. You can change that choice on the Cookie Policy page.

Yes. Delete runs from History, or request full account deletion at privacy@jobhackai.io.

Stripe. We don't store full card numbers.

We do not train our own models on your tool content. OpenAI's API training default and separate retention practices are explained in our Privacy Policy.

We use Cloudflare for hosting and application storage, with other providers for authentication, payments and AI processing. Processing may occur in the United States and other countries. See our Privacy Policy.

See our full Privacy Policy or contact privacy@jobhackai.io.